Data Analyst

Education

B.S., Business Data Analytics | Arizona State University (May 2025)

Shift Supervisor @ Starbucks (April 2022 - Present)

Leveraged weekly guest survey KPIs to identify service improvement opportunities, designing targeted initiatives that boosted customer satisfaction scores by 9%
Analyzed guest behavior and operational data to implement efficiency strategies, reducing peak drive-thru times by 10 seconds
Streamlined inventory and order workflows by monitoring usage trends, cutting waste by 15% while ensuring product availability for guests
Supported implementation of new store systems and trained team members, helping the team adapt quickly while maintaining consistent operations.

SQL and Python Trainee @ The Global Career Accelerator (January 2025 - May 2025)

Analyzed real-world datasets in Jupyter Notebook, producing actionable insights and recommendations
Communicated data analysis results verbally, in writing, and by creating visualizations in Tableau
Examined user behavior across various industries and scenarios, identifying key trends and patterns
Collaborated with a diverse global team to complete tasks and deliver timely and accurate projects

Excel and Tableau Trainee @ The Global Career Accelerator (January 2023 - May 2023)

Applied advanced Excel techniques, including XLOOKUP, PivotTables, PivotCharts, and A/B testing, to explore business problems and support decision-making
Built clear, interactive dashboards in Tableau using calculated fields, parameters, and blended data to communicate key insights to stakeholders
Practiced data storytelling, visualization best practices, and hypothesis-driven analysis to generate actionable recommendations for business leaders
Gained hands-on experience presenting findings to diverse audiences and collaborating with a global team in a simulated professional setting using large datasets for enterprise-level business scenarios